Refund policy

30-day returns. If you're not happy with your order, you can return it within 30 days of delivery.

What can be returned
- Items in new, unused condition, in their original packaging.
- Sets and bundles must be returned complete. We can't accept part of a set for a full refund.
- Items marked "final sale" or personalized items can't be returned unless they arrive damaged or defective.

Damaged, defective or wrong item
If something arrives damaged, defective, or isn't what you ordered, email us within 30 days of delivery with your order number and a photo. We will send a replacement or a full refund, and you won't pay any shipping.

How to start a return
1. Email natalie@caringparentschoice.com with your order number and the items you'd like to return.
2. We'll reply within one business day with the return address and instructions.
3. Ship the items back using a trackable method.
Returns sent without contacting us first may be delayed.

Return shipping
For damaged, defective or wrong items, we cover return shipping. For other returns (for example, a change of mind), the customer pays return shipping. Original shipping charges are not refunded.

Refunds
Once we receive and check your return, we refund the original payment method within 5 business days. Your bank may take a few more days to show the refund.

Gifts
If the item was a gift shipped directly to you, we can issue store credit to the recipient or a refund to the original buyer. Email us with the order number.

Questions: natalie@caringparentschoice.com